Privacy Policy

    Last Updated: January 2024
    GDPR Compliant

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    HireKosovo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our recruitment platform that connects businesses with top tech talent from Kosovo. By using our services, you agree to the practices described in this policy.

    1. Information We Collect

    Personal Information

    When you create an account or subscribe to our services, we collect information such as your name, email address, company information, and payment details. This information is necessary to provide our services and process payments.

    Professional Information

    For candidates, we collect professional information including work experience, skills, education, and portfolio details. For businesses, we collect company information and hiring requirements.

    Usage Information

    We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.

    Technical Information

    We collect technical information such as IP addresses, browser type, device information, and cookies to ensure platform security and functionality.

    2. How We Use Your Information

    Service Provision

    We use your information to provide our recruitment platform services, including matching candidates with job opportunities, processing payments, and facilitating communication.

    Platform Improvement

    We analyze usage patterns to improve our platform, develop new features, and enhance user experience.

    Communication

    We use your contact information to send important updates about our services, respond to inquiries, and provide customer support.

    Legal Compliance

    We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

    3. Information Sharing

    With Your Consent

    We only share your personal information with third parties when you explicitly consent, such as when connecting candidates with potential employers.

    Service Providers

    We share information with trusted service providers who help us operate our platform, including payment processors (Stripe), email services, and hosting providers.

    Legal Requirements

    We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and platform.

    Business Transfers

    In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business assets.

    4. Data Security

    Security Measures

    We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

    Payment Security

    All payment processing is handled by Stripe, a PCI DSS compliant payment processor. We do not store credit card information on our servers.

    Access Controls

    We limit access to personal information to employees and contractors who need it to perform their job functions and have signed confidentiality agreements.

    Data Breach Response

    In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable law.

    5. Your Rights and Choices

    Access and Correction

    You have the right to access, correct, or update your personal information. You can do this through your account settings or by contacting us.

    Data Deletion

    You can request deletion of your personal information, subject to certain legal and business requirements. Some information may be retained for legal compliance.

    Marketing Communications

    You can opt out of marketing communications at any time by using the unsubscribe link in emails or updating your communication preferences.

    Cookie Management

    You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

    6. International Data Transfers

    Cross-Border Transfers

    As we serve clients globally while focusing on Kosovo talent, your information may be transferred to and processed in countries other than your own.

    Safeguards

    We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

    7. Retention and Deletion

    Retention Periods

    We retain personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

    Deletion Process

    When information is no longer needed, we securely delete or anonymize it according to our data retention policies.

    8. Children's Privacy

    Age Restrictions

    Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

    9. Changes to This Policy

    Policy Updates

    We may update this privacy policy from time to time. We will notify users of significant changes through email or platform notifications.

    Continued Use

    Your continued use of our services after policy changes constitutes acceptance of the updated terms.

    Contact Us About Privacy

    If you have questions about this Privacy Policy or our privacy practices, please contact us:

    Email: privacy@hirekosovo.com

    Address: Pristina, Kosovo and California, USA

    Data Protection Officer: dpo@hirekosovo.com

    Privacy Summary
    What we collect:

    Contact info, professional details, usage data

    How we use it:

    Service provision, matching, communication

    Who we share with:

    Service providers, employers (with consent)

    Your rights:

    Access, correction, deletion, opt-out