Terms of Service

    Last Updated: January 2024
    Legally Binding

    These terms govern your use of HireKosovo's recruitment platform and services. Please read them carefully.

    Welcome to HireKosovo. These Terms of Service ("Terms") constitute a legally binding agreement between you and HireKosovo regarding your use of our recruitment platform that connects businesses with top tech talent from Kosovo. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

    1. Acceptance of Terms

    By accessing and using HireKosovo's recruitment platform, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

    2. Description of Service

    Platform Purpose

    HireKosovo is a recruitment platform that connects businesses with qualified tech professionals from Kosovo. We facilitate talent discovery, job matching, and provide recruiter support services.

    Service Components

    Our services include candidate profile access, job posting capabilities, recruiter assignment, and communication facilitation between businesses and candidates.

    Geographic Focus

    Our platform specializes in connecting international businesses with tech talent specifically from Kosovo, leveraging local expertise and market knowledge.

    3. User Accounts and Registration

    Account Creation

    To access our services, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.

    User Categories

    We serve three types of users: Businesses seeking to hire talent, Candidates looking for opportunities, and Administrators managing the platform.

    Account Security

    You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.

    4. Subscription and Payment Terms

    Subscription Model

    Our platform operates on a subscription basis for businesses. The current subscription fee is $99/month, which provides access to candidate profiles, job posting, and recruiter support.

    Payment Processing

    All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel your subscription.

    Talent Payments

    We do not handle payments between businesses and hired talent. All talent compensation is arranged directly between the hiring business and the candidate using third-party services like Wise.com.

    Refunds and Cancellation

    You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months except in cases of service failure on our part.

    5. User Conduct and Responsibilities

    Prohibited Activities

    Users may not use the platform for any illegal purposes, to harass or discriminate against others, to post false information, or to attempt to gain unauthorized access to our systems.

    Content Standards

    All content posted on the platform must be accurate, professional, and appropriate. Job postings must comply with employment laws and contain truthful information about the position and requirements.

    Compliance with Laws

    Users must comply with all applicable local, national, and international laws and regulations, including employment laws, data protection regulations, and anti-discrimination laws.

    Reporting Violations

    Users should report any violations of these terms or inappropriate behavior to our support team for investigation and appropriate action.

    6. Intellectual Property Rights

    Platform Ownership

    HireKosovo owns all rights, title, and interest in the platform, including software, design, content, and trademarks. Users are granted a limited, non-exclusive license to use the platform.

    User Content

    Users retain ownership of content they post (profiles, job descriptions, etc.) but grant us a license to use, display, and process this content to provide our services.

    Candidate Information

    Candidate profiles and information are owned by the respective candidates. Businesses accessing this information must use it solely for legitimate recruitment purposes.

    7. Privacy and Data Protection

    Data Handling

    We collect, process, and store personal information in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.

    Data Security

    We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

    Cross-Border Transfers

    Given our international nature, personal data may be transferred across borders. We ensure appropriate safeguards are in place for such transfers.

    8. Service Availability and Modifications

    Service Availability

    We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or technical issues.

    Service Modifications

    We reserve the right to modify, update, or discontinue features of our service at any time. We will provide reasonable notice of significant changes that affect user experience.

    Third-Party Services

    Our platform may integrate with third-party services (payment processors, communication tools). We are not responsible for the availability or functionality of these external services.

    9. Limitation of Liability

    Service Disclaimer

    Our platform is provided 'as is' and 'as available.' We make no warranties about the completeness, reliability, or accuracy of information or the availability of the service.

    Hiring Outcomes

    We facilitate connections between businesses and candidates but do not guarantee successful hires, employment outcomes, or the quality of work performed by hired individuals.

    Limitation of Damages

    Our liability for any claims arising from the use of our service is limited to the amount paid by the user for the service during the twelve months preceding the claim.

    Third-Party Actions

    We are not liable for actions, conduct, or content of third parties, including but not limited to candidates, employers, or other users of the platform.

    10. Indemnification

    User Indemnification

    Users agree to indemnify and hold harmless HireKosovo from any claims, damages, or expenses arising from their use of the platform, violation of these terms, or violation of any rights of another party.

    11. Termination

    Termination by User

    Users may terminate their account at any time by canceling their subscription or requesting account deletion. Data deletion will be processed according to our data retention policies.

    Termination by HireKosovo

    We may suspend or terminate accounts for violation of these terms, non-payment, or other reasons outlined in our policies. We will provide reasonable notice except in cases of serious violations.

    Effect of Termination

    Upon termination, user access to the platform will cease, and any outstanding payments become immediately due. Certain provisions of these terms will survive termination.

    12. Governing Law and Dispute Resolution

    Governing Law

    These terms are governed by the laws of Kosovo and applicable international laws. Any disputes will be resolved through the courts of Kosovo or through arbitration as mutually agreed.

    Dispute Resolution Process

    We encourage users to contact us first to resolve any disputes informally. If informal resolution is unsuccessful, disputes may be resolved through mediation or arbitration.

    13. Changes to Terms

    Term Updates

    We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices. Users will be notified of significant changes.

    Acceptance of Changes

    Continued use of the platform after term changes constitutes acceptance of the updated terms. Users who do not agree with changes may terminate their account.

    14. Contact Information

    Legal Contact

    For questions about these terms or legal matters, contact us at legal@hirekosovo.com or at our business address in Pristina, Kosovo.

    Questions About These Terms?

    If you have questions about these Terms of Service, please contact us:

    Legal Team: legal@hirekosovo.com

    General Support: support@hirekosovo.com

    Business Address: Pristina, Kosovo and California, USA

    Key Points Summary
    Service:

    Recruitment platform connecting businesses with Kosovo tech talent

    Pricing:

    $99/month subscription for businesses, free for candidates

    Payments:

    Direct payments between businesses and talent (no markups)

    Cancellation:

    Cancel anytime, effective at end of billing period

    By continuing to use HireKosovo, you agree to these Terms of Service and our Privacy Policy.